Privacy Policy
Welcome to Prins Cafe! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.prinscafe.in, interact with us online, or purchase food-related items from our online store.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, shipping address, and any other information you provide when making a reservation, placing an order, signing up for our newsletter, or purchasing food-related items from our online store.
- Payment Information: When you make a purchase, we collect payment details such as credit/debit card information. This information is processed securely through our payment gateway and is not stored on our servers.
- Order Information: We collect details about the food-related items you purchase, including product preferences, order history, and delivery instructions.
- Technical Information: We may collect your IP address, browser type, device information, and browsing behavior to improve your experience on our website.
- Location Information: With your consent, we may collect your location data to provide personalized services, such as showing you the nearest Prins Cafe outlet or optimizing delivery routes.
2. How We Use Your Information
We use your information for the following purposes:
- To process and manage your reservations, orders, payments, and deliveries.
- To fulfill and ship your purchases of food-related items from our online store.
- To communicate with you about your orders, reservations, inquiries, or product updates.
- To send you promotional offers, newsletters, and updates (you can opt out at any time).
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering food, or shipping food-related items.
- Delivery Partners: For online store purchases, we may share your name, contact details, and delivery address with our delivery partners to ensure your order reaches you.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. Data Security
We take the security of your information seriously. We use industry-standard encryption and security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you
- Correction: You can update or correct your information at any time.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at privacy@prinscafe.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
- Access: You can request a copy of the personal information we hold about you
- Correction: You can update or correct your information at any time.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at privacy@prinscafe.com.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Prins Cafe
Email: prinsecafe@gmail.com
Phone: 9843162244
Address: Door No 76, Sarkarayar St, Hope College, Coimbatore, Tamil Nadu 641004
Thank you for trusting Prins Cafe with your personal information. We are dedicated to providing you with a safe and enjoyable experience, both online and in our restaurant.
Effective Date: Feb 02 2025